If you are unsure how to implement any of these solutions, see below. Two or more WLAN access points with WPS enabled detectedĬonfirm only one access point/router within range has the WPS method active. If using a WPS connection, confirm the connection method on the access point/router. Incorrect wireless security information enteredĬonfirm wireless security information (authentication/encryption methods and SSID/network key)Ĭannot detect WLAN access with WPS enabled Error CodeĬhange the printer’s network interface to “ON.”Īuthentication/Encryption method not supportedĬhange the authentication/encryption methods for your WiFi router If the connection status reads “Failed,” you will also receive an error code.īelow is a table explaining the issue associated with each error code and its solutions. If the status reads “Connection: OK”, move on to the next section. Once the firmware upgrade or I-FAX feature installation is completed, you can reactivate the Firewall settings. Click the Advanced tab and make sure that the Internet Connection Firewall check box is disabled. Listed at the top of the WLAN report is a “Connection” column. Right click Local Area Connection and select Properties. To print the WLAN report navigate to “Print Reports” on your Brother Printer (Found in Settings or Menu), choose “WLAN Report,” and select either “Black (Mono) Start,” “Color Start,” or “Start.” The best way to find why your Brother printer won’t connect to WiFi is by printing the WLAN report.
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